By accessing or using the Toolbelt mobile application, website, and related services (collectively, the “Service”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, do not use the Service.
Toolbelt (“we,” “our,” or “us”) reserves the right to modify these Terms at any time. We will notify you of material changes via the app or email. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
Toolbelt is a business management platform that provides the following services:
The Service is designed for use by small business owners and their customers in the United States.
To use the Service, you must create an account. You agree to:
You must be at least 18 years old to create an account and use the Service.
This section governs the use of our SMS text messaging services, including our AI-powered appointment scheduling assistant.
Toolbelt provides an AI-powered SMS booking assistant that allows customers to schedule, reschedule, and cancel appointments by texting a business phone number. Messages are generated by artificial intelligence and processed through automated systems.
By texting a Toolbelt-managed business phone number, you consent to receive AI-generated SMS messages related to appointment scheduling. This is a recurring messaging program. Message frequency varies based on your interaction with the scheduling assistant.
Message and data rates may apply. Toolbelt does not charge for sending or receiving SMS messages, but your wireless carrier may charge standard messaging and data fees. Contact your carrier for details about your plan.
You can opt out of receiving SMS messages at any time by texting any of the following keywords:
After opting out, you will receive a single confirmation message. No further messages will be sent unless you opt back in.
To re-subscribe after opting out, text any of the following keywords:
For HELP with our SMS service, text HELP to receive information about available commands and the service. You may also contact us at davidperez@toolbelt.com for support.
Messages sent by our scheduling assistant are generated by artificial intelligence. The AI assistant will identify itself as an AI in its first message to you. While we strive for accuracy, AI-generated responses may occasionally contain errors. Please verify all appointment details.
Our SMS service is available on all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
Business owners who use Toolbelt’s payment processing features agree to:
Toolbelt uses third-party payment processors (including Stripe and Plaid) to handle financial transactions. You agree to comply with their respective terms of service in addition to these Terms.
Refund policies are determined by each individual business using Toolbelt. Toolbelt is not responsible for refund disputes between businesses and their customers.
You agree not to use the Service to:
All content, features, and functionality of the Service (including software, text, graphics, logos, and design) are owned by Toolbelt and are protected by United States and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. This license does not include the right to modify, distribute, or create derivative works from any part of the Service.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including SMS data. Our Privacy Policy is incorporated into these Terms by reference.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
You acknowledge that AI-generated content may occasionally produce incorrect or unexpected responses. Business owners are responsible for monitoring their SMS conversations and escalating issues when appropriate.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOOLBELT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO TOOLBELT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Toolbelt and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of or related to:
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination:
You may terminate your account at any time by contacting us at davidperez@toolbelt.com.
Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of New Jersey. Each party shall bear its own costs.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, consolidated action, or representative action.
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of New Jersey, without regard to its conflict of law provisions.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
These Terms, together with the Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Toolbelt regarding the use of the Service.
If you have questions about these Terms & Conditions, please contact us:
ToolBelt
Email: davidperez@toolbelt.com
Mail: 111 Fenner Rd, Newton, NJ 07860
Contact: David Perez, Founder & CEO